Cross-feature questions live here. Per-feature FAQs live on each feature page (e.g., catalog questions at Catalog import FAQ).Documentation Index
Fetch the complete documentation index at: https://docs.patchline.ai/llms.txt
Use this file to discover all available pages before exploring further.
About Patchline
What is Patchline?
What is Patchline?
Patchline is an AI command center for the music business. You
talk to Aria (the assistant) and Aria reads your catalog, queries
streaming data, drafts pitches, plans releases, parses royalty
PDFs, runs your storefront. Web app + Telegram + Claude plugin +
MCP for AI editors.
Who is Patchline for?
Who is Patchline for?
Independent artists, DIY labels, managers, A&R, music publishers.
Plus any AI agent (Claude, Cursor, Codex, Perplexity) that wants
real music industry tools instead of generic web search.
Is Patchline a distributor?
Is Patchline a distributor?
No. Patchline doesn’t ship music to Spotify, Apple, etc. You
distribute through Distrokid, Tunecore, CD Baby, or your label.
Patchline imports the result and runs intelligence on it.
What's the difference between Patchline and a generic AI chatbot?
What's the difference between Patchline and a generic AI chatbot?
Generic AI doesn’t have your catalog, your roster, your royalty
statements, your audience data. Patchline is grounded in your real
music business — every answer references actual ISRCs, actual
streaming numbers, actual curator history. Generic AI hallucinates
these details; Patchline doesn’t.
Pricing & plans
Is there a free tier?
Is there a free tier?
Yes. 100 AI credits/month, 3 lifetime track uploads, 10 lifetime
catalog imports, 1 GB storage. Permanent — no expiration.
What's the cheapest paid tier?
What's the cheapest paid tier?
Starter at 99/year). 30-day free trial. Unlocks
1,000 AI credits/month + 0% storefront platform fee.
Do annual plans save money?
Do annual plans save money?
Yes — annual = 2 months free (~17% discount vs monthly).
Can I upgrade or downgrade mid-cycle?
Can I upgrade or downgrade mid-cycle?
Yes. Upgrade is immediate (prorated). Downgrade takes effect at
next billing cycle.
Aria
What model powers Aria?
What model powers Aria?
Aria runs on hosted frontier AI models combined with Patchline-built
tooling. Exact model versions and providers may change as quality,
latency, and safety improve.
Does Aria train on my data?
Does Aria train on my data?
No. Patchline does not use your catalog, royalty statements, or
chat history to train models.
Can Aria send emails or post to socials?
Can Aria send emails or post to socials?
Why did Aria say 'I don't have that data'?
Why did Aria say 'I don't have that data'?
Aria is grounded — it doesn’t invent. If a track isn’t in your
catalog or an artist isn’t in your roster, Aria offers to import
rather than guess.
Catalog & releases
Do I have to upload my music to Patchline?
Do I have to upload my music to Patchline?
No. Import via URL (Spotify, Apple, YouTube) is
cheaper and easier. Upload is for unreleased work or when you want
your master in Patchline.
Does Patchline support stems?
Does Patchline support stems?
Limited in v1. Upload stems as separate tracks with naming
convention
<song>-stem-<part>.wav. Stem separation tooling is
in beta.What's a project anchor?
What's a project anchor?
The persistent state for a release campaign — track list, tasks,
dates, concurrent-safe storage. Every release plan you commit
becomes a project anchor. See Project anchors.
Storefront
Is the 0% platform fee really 0%?
Is the 0% platform fee really 0%?
Yes on every paid tier (Starter / Pro / Scale / Enterprise).
Free tier is 10%. Stripe processing (~2.9% + $0.30/txn) applies
on every tier separately.
How do payouts work?
How do payouts work?
Stripe Connect — money goes from fan’s card to your Stripe
account directly. Patchline never holds your funds.
Can I sell merch?
Can I sell merch?
Digital products only in v1. Physical merch / vinyl / CDs are on
the roadmap.
MCP & integrations
What's MCP?
What's MCP?
Model Context Protocol. Open standard for giving AI tools access
to external services as callable functions. Patchline ships two
MCP servers — overview here.
Which AI clients work with Patchline?
Which AI clients work with Patchline?
Cursor, Codex, Claude Desktop, Claude Code, VS Code, plus any
MCP-compatible client. ChatGPT support is pending OpenAI’s MCP
rollout.
Why do I need to OAuth to use MCP?
Why do I need to OAuth to use MCP?
Tools that act on your data (catalog, roster, releases) need to
know who you are. OAuth 2.0 with PKCE — your credentials never
touch the AI client. See MCP overview.
Security & privacy
Where is my data stored?
Where is my data stored?
Patchline stores data in encrypted, access-controlled cloud systems.
Audio, documents, catalog metadata, and search data are scoped to
your workspace and protected by authentication and authorization
checks.
Does Patchline train on user data?
Does Patchline train on user data?
No. This includes audio, catalog metadata, royalty PDFs, and chat
history. Your data is used to provide Patchline features for your
workspace, not to train models.
Are you SOC 2 compliant?
Are you SOC 2 compliant?
Patchline implements SOC 2 Type II-aligned controls. Formal
certification status: contact support@patchline.ai
for current attestation status.
Can I delete my data?
Can I delete my data?
Yes — email support@patchline.ai
with deletion request. Most data deletes within 7 days. Stripe
records and royalty PDFs are retained for legal/tax purposes.
Support & roadmap
How do I contact support?
How do I contact support?
support@patchline.ai. We aim for
24-hour response on weekdays.
Where can I report a bug?
Where can I report a bug?
github.com/Patchline-AI/aria/issues
for plugin / MCP issues. Email for everything else.
What's on the roadmap?
What's on the roadmap?
See patchline.ai/changelog for
shipped features. Major items in flight: Aria iOS app, Outlook
integration, physical merch on storefront, REST API beyond
Enterprise.
How do I request a feature?
How do I request a feature?
GitHub Discussions or email. We read every request — though we
can’t promise every one ships.